Shipping and Returns

Returns and exchanges

We gladly accept returns.

Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
Returns and exchange details
We guarantee your complete satisfaction. If for any reason you are not happy with your purchase, you may return it for a full refund of merchandise cost or an exchange within 30 days of receipt of your purchase. 

No returns will be accepted after 30 days of the receipt of your order.

The item must be returned in it's original condition. You will be responsible for the proper packaging of the return. The product price will be refunded in full. Shipping charges are non-refundable for general returns. Return shipping charges are the responsibility of the customer and are additionally non-refundable.

In the event of a defective/broken product or incorrect order, we will gladly replace the item free of charge or refund all cost (including shipping charges) associated with the purchase. To be eligible for a full replacement or refund for a defective or broken item, contact us within 10 days of delivery. After 10 days, the item may be subject to our standard 30 day return policy.

In the instance of a refused or unclaimed shipment, shipping charges will not be refunded.
We accept all major credit cards.

Retail Order Lead Times:  Most orders ship within 3 business days or better from the day of order.  The exception being custom items, which may take from 5 - 10 days to produce and ship.  We will alert you via email to any unexpected delays in shipment.

Orders are shipped via FedEx, USPS, UPS, or truck freight. Carrier choice is at our discretion, and we cannot accommodate particular carrier requests.  

The overwhelming majority of orders are shipped USPS Priority, with a transit time of 2-3 days anywhere within the contingent USA.  Alaska and Hawaii, 3-5 days.

Package Tracking
You will receive a shipment confirmation along with a linked tracking number when your order ships.
Tracking numbers can also be entered manually at these sites.